I don’t want to come over all Darwinian, but if you spend your time grumbling about supermarkets’ deep discounting, the rise of internet booksellers and the dominance of Waterstone’s instead of getting on with differentiating your stock, enhancing your service and buying a computer, then you don’t need bookselling experience to see that you will fail.
From Nic Bottomley of Mr B’s Emporium of Reading Delights in Bath, England writing on his special bookseller experience Guardian blog.
(via The Literary Saloon)
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